Lexus and Porsche are the auto brands that showed the fewest problems after three years of ownership, though technology troubles continue to drag down dependability ratings overall, a new survey from research firm J.D. Power finds.

On average, owners of 2014 models reported 156 issues per 100 cars in the past 12 months, up four from last year’s survey, says J.D. Power in the 2017 U.S. Vehicle Dependability Study.

Some 22% of the problems involved balky tech, whether it was related to audio systems, communication, infotainment or navigation. Last year, the figure was 20%, an even one out of five.

Most problems involved smartphones and other devices that refused to pair through Bluetooth and voice recognition systems that had trouble recognizing voices. Next came batteries that failed or wore out prematurely.

Interestingly, the 10 best-selling models also averaged fewer problems, some 134 per 100 cars. The best-selling truck, the Ford F-150, and car, Toyota Camry, led their respective categories.

“Buyers are increasingly avoiding models with poor reputations for dependability, so manufacturers can’t afford to let their quality slip,” says Dave Sargent, vice president of global automotive at J.D. Power, in a statement.

As for best brands, Lexus and Porsche tied for first place for fewest problems with 110 per 100 cars. Lexus has been at the top for six straight years. The worst brand was Fiat, with 298 per 100 cars, followed by Jeep and Infiniti.

Toyota and Buick came in third and fourth, respectively, marking strong showings for non-luxury brands.

“The good news is consumers don’t have to spend a lot of money to get a very dependable vehicle,” Sargent said.

The most improved brand was Hyundai, which shed 25 problems per 100 vehicles to come in at 133. It ranked sixth, up from 19th last year. Power says it was Hyundai’s best-ever showing.

Dodge and Ford improved by 21 problems per 100 vehicles and Land Rover was up by 20.

Here are the rankings by brand and the number of problems reported per 100 vehicles:

1. (tie) Lexus 110

2. (tie) Porsche 110

3. Toyota 123

4. Buick 126

5. Mercedes-Benz 131

6. Hyundai  133

7. BMW  139

8. Chevrolet  142

9. Honda 143

10. Jaguar 144

11. Kia  148

12. (tie) Lincoln 150

13. (tie) Mini  150

14. GMC  151

15. Cadillac 152

16. Audi 153

17. Volvo 154


18. Chrysler 159

19. (tie) Subaru 164

20.  (tie) Volkswagen 164

21. Mazda 166

22. Acura 167

23. Nissan 170

24. Land Rover  178

25. Mitsubishi  182

26. (tie) Ford 183

27. (tie) Ram 183

28. Dodge 187

29. Infiniti 203

30. Jeep 209

31. Fiat 298

Top three models per segment (in order of fewest issues)

Small car

Chevrolet Sonic

Nissan Versa

Compact car

Toyota Prius

Buick Verano (tie)

Honda Civic (tie)

Compact Premium Car

Lexus ES

Mercedes-Benz C-Class

Acura ILX

Midsize Car

Toyota Camry

Chevrolet Malibu

Hyundai Sonata

Midsize Sporty Car

Chevrolet Camaro

Ford Mustang

Midsize Premium Car

Lexus GS

Mercedes-Benz E-Class

Audi A7

Large Car

Toyota Avalon

Buick LaCrosse

Kia Cadenza

Small SUV

Volkswagen Tiguan

Buick Encore

Hyundai Tucson

Compact MPV

Toyuta Prius V

Kia Soul

Compact SUV

Toyota FJ Cruiser

Chevrolet Equinox

GMC Terrain

Compact Premium SUV

Mercedes-Benz GLK-Class

Acura RDX

Volvo XC60

Midsize Pickup

Honda Ridgeline

Nissan Frontier

Midsize SUV

Toyota Venza

Ford Edge (tie)

Honda Pilot (tie)

Midsize Premium SUV

Lexus RX

Lexus GX

Porsche Cayenne


Toyota Sienna

Chrysler Town & Country

Dodge Grand Caravan

Large SUV

Chevrolet Tahoe

GMC Yukon

Large Light Duty Pickup

Ford F-150

Toyota Tundra

Chevrolet Silverado (tie)

Ram 1500 (tie)

Large Heavy Duty Pickup

Chevrolet Silverado HD

GMC Sierra HD

Ford Super Duty